We currently ship to addresses in the United States.

Orders are processed within 1–3 business days and typically arrive within 10–15 days of purchase. Every order ships with a tracking number, which we email to you as soon as your order is on its way.

Yes! Shipping is free on every order, US-wide — no minimums, and no surprise charges at checkout. The price you see is the price you pay.

Absolutely. Once your order ships, you'll receive a tracking number by email. You can also use the Track Order page any time.

Every order is covered by our 30-day money-back guarantee. If your item arrives damaged or incorrect, email us a photo and we’ll replace or refund it in full. Not right for you for another reason? Email us within 30 days of delivery and we’ll make it right — returns must be approved by email first, and in many cases you won’t need to ship anything back. Full details are in our Return Policy.

If you need to make changes or cancel your order, email us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Checkout is handled securely through Shopify.

Email us at support@shopkitcho.com and a real person will get back to you, usually within one business day.